Tracy has worked in the Urgent Care industry for 20 years. She started with a multistate organization and in 2012, she and her business partner formed consulting company that worked with hospital, equity, physician, and medical practice clients.

Tracy has been involved with UCA as a speaker, committee member, content expert, and Accreditation surveyor. She joined as the Executive Director of Quality in 2020, leading UCA’s Quality Programs. She holds a Master of Business Administration, a Master of Health Services, a Bachelor’s in Accounting and is certified in Healthcare Compliance (CHC).